We are in favour of conducting an open dialogue with all our Stakeholders.
We want to know the opinion about our business, but it is also important to inform them about events taking place in our Group. We adapt the form and methods of communication to the expectations of all groups of Stakeholders.
Stakeholder map
Local communities, public opinion
- Contact and cooperation with the Enea Foundation;
- Employee volunteer programs;
- Direct meetings and cooperation with representatives of local communities;
- Communication through nationwide and local media;
- Website www.enea.pl;
- Participation in industrial events and dedicated corporate social responsibility;
- Sustainability Report;
- Declaration on non-financial information.
Public administration
- Reports;
- Annual Report;
- Sustainability Report;
- Declaration on non-financial information;
- Direct communication;
- Conferences.
Investors, Shareholders, Analysts
- Investor Relations Office and site https://ir.enea.pl/ dedicated to investors;
- Official information channel between the company and the capital market (ESPI - Electronic Information Transfer System);
- Direct meetings with investors and shareholders, including result conferences, meetings as part of the Investor's Days;
- Mobile application;
- Website www.enea.pl;
- Investor's newsletter;
- Correspondence via e-mail gielda@enea.pl;
- Telephone calls via telephone contact for investors (+48 (22) 871 29 09, +48 (61) 884 54 31, +48 (61) 884 54 32);
- The General Meeting of Shareholders;
- Current and periodical reports;
- Annual Report;
- Sustainability Report;
- Declaration on non-financial information.
Supplier
- Purchase platform https://www.enea.pl/bip/zamowienia/platform-zakupowa;
- Website www.enea.pl;
- Direct meetings and communication of Employees dedicated to cooperate with suppliers;
- Industry meetings, fairs;
- Annual Report;
- Sustainability Report;
- Declaration on non-financial information.
Industry organizations
- Membership in organizations;
- Direct meetings, fairs and conferences;
- Participation in working groups, authorities of industrial organizations;
- Annual Report;
- Sustainability Report;
- Declaration on non-financial information.
Local government
- Direct meetings, participation in local events;
- Websites of Group companies, including www.enea.pl;
- conferences;
- Sustainability Report;
- Declaration on non-financial information.
Social partners and beneficiaries
- Enea Foundation;
- Website www.enea.pl;
- Application form for beneficiaries;
- Direct contact, individual meetings;
- Sustainability Report;
- Declaration on non-financial information.
Natural environment
- Communication of the impact on the natural environment, through the reports sent to public administration units dedicated to environmental protection;
- Sustainability Report;
- Declaration on non-financial information.
Media
- Press office and ongoing communication;
- Contact via dedicated e-mail;
- Telephone calls;
- Live broadcasts;
- Website www.enea.pl;
- Press conferences;
- Sustainability Report;
- Declaration on non-financial information.
Customers
- Customer service and sales office;
- Business partners and accountants of the Customer;
- Mobile Sales Representatives;
- Electronic Customer Service Office (eBOk);
- On-line services: chat and live chat with a consultant;
- Customer helpline (contact a consultant at +48 611 11 11 11);
- Website www.enea.pl;
- Purchase Zone (available at www.strefa.enea.pl);
- Invoice inserts;
- Posters, leaflets, displays on LED screens;
- Announcements in the media: press and radio;
- Sustainability Report;
- Declaration on non-financial information.
Employees
- Employee satisfaction survey;
- Intranet;
- Newsletters and internal magazine Enea News;
- Meetings, training and video conferencing;
- Cooperation with trade unions;
- Meetings and newsletters for managers;
- Social media;
- Annual Report;
- Sustainability Report;
- Declaration on non-financial information.